- Godin calls 'em like he sees 'em.
- Minute Maid lemonade has "zero percent juice," but still commands a big share of the market. Google has lots of "juice," and is riding the wave of unintentional marketing decisions made years ago -- but if Google doesn't learn to effectively market and maintain its brand, Google will go the way of technology dinosaurs like Digital Equipment.
- Godin answers the Google Mini product manager by saying the Google Mini may be a great product, but nobody knows about it. Google needs to start a conversation about it, and get out of the way.
- Google Maps is a cool product that doesn't solve anyone's problem. Only the digerati elite have an "AJAX problem" that needs to be solved, while the ordinary person is just fine with MapQuest.
- Google needs a strategy for what types of products will fill big needs and that "want to spread," not just "doing all the things that pop into people's heads that can be done.
- "When we look at fashions that succeed, ... it doesn't really have a lot to do with the last 500 people who perfected it. It usually has a lot more to do instead with being in the right place at the right time with the right story."
- "I think you have to take a deep breath and spend an hour" with each product, "and ask 'what's our story,' and should we cancel this right now before it's too late."
Googler: I was wondering if you had an opinion on what we did wrong with Google Maps. It was really amazing when it came out two years ago, and it spread among all nerd-dom, but my sister visted me over the weekend and she had MapQuest maps, which was a dagger through my heart. And now Yahoo has scrollable maps, Microsoft has scrollable maps, and we've got this cool thing, but nobody knows about it.
Seth Godin: Problem number one is when you launched Google Maps, for most people who need to get to their hotel, they didn't have a map problem. The digerati had an AJAX map problem, there wasn't one. But I didn't have a directions map problem. And the amazing thing about Google Maps, after you first looked at it and realized how cool it was, it was really hard to print, and it was really hard to get the driving directions so I could take them with me when I went. So it's really cool and fun to do so I can look at my backyard with the satellite, so the digerati and the BoingBoing people, we all went crazy. And it made it to the Times yesterday with the Sopranos, it's a really cool gimmick .... but it's not solving anyone's problem, it's an entertainment vehicle.
Mysteriously, it looks like part of the presentation was censored. Between minute 44 and minute 45, the presentation skips something, and you can hear Godin saying, "... because real radio doesn't feel broken." Seems like a continuation of the Google Maps discussion, but I can't really tell what was censored.
